Irondequoit, N.Y. (WHAM) - The Riedman campus of Rochester Regional Health in Irondequoit was placed under restricted access for several hours Wednesday due to a potential measles case.
The Riedman campus is located off of Kings Highway South near East Ridge Road.
Rochester Regional Health officials said at least one patient was suspected to have the measles.
Officials said an adult who was sick arrived at the campus around 11:30 a.m. Patients were taken out of areas where the sick adult had been, and staff intensely sanitized the locations.
Debbie Clarke, a patient, said she arrived to her appointment to an alarming sight.
"One of the guards had a mask on and the other guard was blocking the door and wouldn’t even let the doctor go through," said Clarke. "It is scary to know these germs are out there and I’m glad they’re taking precautions."
RGH says it's among the health facilities on alert since a measles outbreak in the New York City area. The Monroe County Health Department says its confirmed seven cases so far this year, after recording just one in 2018.
The hospital says every protocol was followed to ensure patient safety.
"Our protocol is isolate the patient and minimize any sort of potential spread to others," said Dr. Steven Schulz, who helps orchestrate the hospital's emergency response for infectious diseases.
Schulz says the measles virus can live in the area any affected person may have been in for at least two hours after they're gone.
"The most important thing is being able to shut down the room for the two hours afterwards and just thoroughly clean thereafter," said Schulz.
Crews could be seen cleaning areas of the center that had been quarantined for more than two hours after the adult walked in.
"Our protocol was followed to a 'T' and any potential exposure was minimal to none," said Schulz.
Patients are still being seen at the location, and have been let back in since the initial protocols were put into action. Doctors were let back into the building as the "all-clear" was given around 1:30 p.m.
RGH says the patient was tested for measles and sent home. The hospital said it will take at least 1-2 days before test results come back, and will contact anyone who may have been exposed if the patient tests positive for measles.