RTS launches Phase 2 of public transit overhaul

Rochester, N.Y. (WHAM) - Phase Two of a long-term project to overhaul and redesign the public transit system in Monroe County is now underway.

ReImagine RTS is aimed at making the bus and other public transportation systems easier to use throughout the Rochester region. The campaign was announced last September.

After several public meetings and events, RTS said it found the top priorities for its riders are having faster and more direct service, shorter wait times, and more frequent service.

"Right now a lot of the customers that we have have to check the route schedule and we do have real time information, so they're not waiting that long at the bus stop," said Bill Carpenter, CEO of RTS. "But building their lives around a bus that comes every 40 or 60 minutes because if you miss it - it's a long time for the next bus to come. The consultant is saying more of your network needs to be built around 15-minute service so that people who pick to live, pick destinations for that network can just head outside, because you know it won't be that long for that bus to come."

In May, a consultant will return to Rochester to suggest what the bus system should look like based off of feedback from people who use the RTS and RGRTA systems. That feedback was Phase One of the program.

You can learn more about the ReImagine RTS project here.